Testimonials

Five Stars Working with the Shagley Team

The Shagley team did a wonderful job helping us sell our home. I can't imagine the selling process going any more smoothly. The Shagley's have a great team working for them who whipped our house into shape for selling in just a couple short weeks. Every part of the process was completed right on schedule--from listing, to staging, to the close of escrow. Plus, they were extremely fast in responding to all our communications, and quickly and efficiently dealt with any minor snag we came across. Also, the final selling price surpassed our expectations, which was also a nice bonus. :-) For a worry-free selling experience, I highly recommend the Shagley team! 

Cary & Norma |
Sellers |
Parkside

The Shagley Team is Awesome!

My husband and I recently purchased our first home in Bayview/Silver Terrace, and Jennifer was a joy to work with. She knew a lot about the neighborhood, so she was able to share tips about local spots and recent news in the neighborhood. She's a former lawyer, so she explained the contact and negotiation process very well. She never rushed us and we never felt pressured. She showed us a ton of properties, and ultimately stuck by our side through a very contentious negotiation and escrow. Had it not been for her grit and good humor, I'm not sure we would be home owners today. Jennifer is awesome.

Celia & Peter |
Buyers

Best Realtors Ever!

Best Realtors Ever! I really didn't think we could buy a broom closet in the Bay Area, but with help from Jennifer and Carren, we found the perfect cottage that suits us exactly. They were honest, patient, and listened to our needs. They are kind, humorous, professional, and know the S.F. Realty business inside and out. I can't recommend them enough.

Ellen and Albert |
Buyers |
Bernal Heights

We love our new home!

I highly recommend the Shagley Team! My wife and I had met with a dozen real-estate agents over the past year and did not meet an agent that even tried to understood our needs, until the Shagley Team. Since this was the first time we purchased a home and did not know anything about the process. We needed lots of guidance. And we were scared and skeptical that we could actually purchase a home. Carren Shagley and Jennifer Burden met with us, helped us figured out what we could afford, showed us many listings within our budget, and finally put us in our dream house, in San Francisco, and under asking price! They are knowledgeable, experienced, responsive and fun! Plus, they are extremely caring and sympathetic with our needs and concerns, especially through the closing process. We will definitely hire them again if we ever decide to sell or buy another home!

Fausto & Jessamay |
Buyers |
Crocker Amazon

Thanks Shagley Team

The Shagley Team at Zephyr Real Estate were a very successful experience for our recent sale. Having used various realtors over the past 30 years, our experience with Jennifer and Carren was top notch. Phone calls were answered promptly, the speed with which they sorted through numerous offers was expedient and their overall professional skills were evident. All in all, we were in excellent hands and felt safe weeding through all the technicalities and legal aspects of our real estate sale. We will not hesitate to engage their services again in the future.

Gerald W |
Buyers |
Hayes Valley

The Shagley Team are my go-to and recommended realtors!

The Shagley Team have been my go-to and recommended realtors in San Francisco for the past five years.  Jennifer, Carren and Earl are each knowledgable, professional and fun.  I trust them to help me be best-informed to make sound decisions on SF investments.

I first met Carren and Jennifer in 2010 when I started looking for a place to call home in San Francisco.  They were patient with my first-time homebuyer questions and got me smart on the market and buyer roles/responsibilities.  I appreciated their willingness to work to help me get the perfect place to invest in.  Through the years, they've kept in touch.

They are also well-connected to gardeners, stagers, inspectors, and escrow and loan officers as fellow Yelper Susan L. has mentioned.  I have always felt that my best interests were protected.

Most recently this year I reached back out to the Shagley Team to seek their support. They were as friendly and easy to work with as ever, remembering my need to understand the process especially as a first time seller.  We got through the process efficiently and smoothly, which is a tribute to their understanding of each of the components of the buying and selling processes.  We even ended with a selfie and boba tea conversation! 

Thank you Carren, Jennifer and Earl. Look forward to working with the Shagley Team again someday.

Jenn Y |
Seller |
Bayview

We love our house!

Our friends recommended Carren and Jennifer and what a great recommendation!  We were ready to upgrade to a bigger home, but we have two small children and had very little time to look for houses.  They were so accommodating and patient, working around our busy schedules.   Since they work as a team, one of them was always available to us which was a huge plus.  Once they got a feel for what we were looking for, they were able to narrow down potential candidates very effectively, so we did not waste our time.  When in negotiations with the seller, they helped us navigate the agreement, and point out areas that should be amended to protect our best interest.  In the end, they helped us score our dream home in a safe and quiet neighborhood we had not even considered previously.

Jeremy B |
Buyers |
Portola

What a Dynamic Team!

Caren and Jennifer are an incredible caring and dynamic team! They walked us through this process of selling our home with care, intelligence and discernment. They helped us secure the best price as well as a wonderful couple who will love our home and will be good neighbors to a community we lived  in for twenty five years. They even gave us tips on the house we were purchasing in another city. Caren sold us our beloved home and helped us sell it too. So closure for sure and a great team and warm wonderful women. Highly recommend them

Kate |
Sellers |
Bernal Heights

Shagley Team is Great to Work with!

I recently sold my downstairs unit as a TIC using the Shagley group.  The process went very smoothly.  I met with Carren and Jennifer about 6 months before and they outlined the process and gave me a recommendation for and attorney to draw up the TIC agreement. Over the following months they checked in a time or two, but about 3 weeks before we met and they completely outlined the process.  I was concerned about all the money going in to fix up and stage the unit, but I have to say that as soon as I saw it , I knew it was well worth the cost.  I had a number of offers and was able to select a great partner for the TIC. Everything went pretty much as Carren and Jennifer said it would, plus they were great to work with!  I chose them because I worked with Carren when I bought my house many years ago.

Kathleen W |
Seller |
Mission Dolores

Love working with the Shagley Team

Jennifer Burden is a top notch real estate professional. I have worked with Jennifer and her team for many years and she has helped me buy and sell 7 homes. She knows the San Francisco real estate market like no one else - which is critical when you are trying to buy or sell in San Francisco.

I rely on her expertise around pricing and offer strategies, when to stage a home, etc. . . and have never been disappointed. I have always received top dollars for the properties that Jennifer has sold, and I can honestly say that I don't feel I over paid on any purchases.

Buying and selling real estate can be an extremely stressful process. Jennifer always remains calm, which helps me stay calm. She prepares her clients for all the things that may come up during the process so I very rarely am surprised. She is an expert negotiator and is never shy about going to bat for her clients. And best of all, she and the team are so fun to work - they make it a great experience.

I have recommended Jennifer to all my friends and will continue to do so.

Liza Gallo |
Seller |
Noe Valley

The Shagley Team are the Best!

the shagley team are just the best!! carren and jennifer and earl were so knowledgable and professional..i am so happy that we found them..always there for us..went the extra mile when we encountered difficulties..i don't know how we could of managed without them..the best part was when our business dealings were over we felt we had found the best realtors around and now we had wonderful new friends as well..we recommended the shagley team to our friend and neighbor and they sold her place as well..she was thrilled with the shagley team  ..i couldn't imagine anyone doing a better job than they do...plus great sense of humor and tons of fun to be with..

Loma |
Seller |
Bernal Heights

Do yourself a favor and work with the Shagley Team

We were looking to buy a house this year (first time home buyers here) and have nothing but positive things to say about Jennifer and Carren's work through this process with us. Seriously could not have done it as well without them. The house we bought was only the second one we put an offer in  on and ended up being EXACTLY what we wanted and in the price range we were happy with. Here are some (well, a lot of) points of working with Jennifer and Carren so you can see if they will be a good fit for you: 1. They went to every single open house with us, every single weekend for three months until we found our house. I think we looked at around 50 houses over that time. 2. They worked within our budget and didn't push styles/prices/neighborhoods that we didn't want. 3. They offered advice how how we could potentially imagine remodeling a house as we did the open houses and provided realistic costs for doing these so we could effectively compare a "fixer upper" to a "done" house. 4. They were flexible with us as we changed our ideal neighborhood 3 times. 5. They have been doing this so long that they know many of the selling realtors which was helpful in getting inside information on homes and also how we could put in a preferred offer. 6. The home we ended up purchasing was a "pocket sale" which was not listed on MLS. Never would have found this without them. And because of this we were able to beat the crowds and competition and purchase a home in SF for BELOW what it ended up being appraised at! When have you ever heard of that happening in SF? 7. Very responsive by email and text with all our ridiculous questions. I interviewed two other agents and it took them forever to get back to me (weeks in some cases!). Contrary to what a previous reviewer mentioned, I NEVER got a single piece of spam from Jennifer or Carren whereas I did from other realtors that I interviewed and never hired. 8. They held our 1 year old daughter, entertained her, and kept her fed so we could focus on houses at the open houses and not have to make sure our daughter wasn't throwing herself down the stairs or out of windows. 9. They gave us a gift, home warranty, and provided their preferred list of contractors to do some minor work that was suggested on our new home when we closed. Do yourself a favor and make the process easier on yourself if you are a home buyer and work with the Shagley team.

Lori Jean |
Buyers |
Miraloma Park

Do yourself a favor - call the Shagley Team

Huge props for these ladies - especially for a TIC! We asked our friends to recommend a realtor, and of all the reco's we interviewed, Jen and Carren were far and away the most knowledgeable, straightforward and fun. That was two years ago, and then we decided not to buy a place (in hindsight, good decision given the market!)

Fast forward to August 2009, walking down the street one day, popped into an open house to be nosy, fell in-love with the place, decided to make an offer. I called Jen and Carren to ask if they'd help us write up an offer. I told them we'd already found the place and it would be simple... or so I thought.

It was a TIC, and they're always tricky, and this one was especially tough. The seller had lined up financing, but Jen and Carren found a loan for 0.5% less! (All the TIC partners appreciated that). Still, it took a long time for the financing to come together, and Jen and Carren were great through the whole process, coming up with lots of great ideas and workarounds, keeping everyone sane and focused. 

They're really good smart, decent folks, always always a pleasure to deal with. Great follow-through on every detail. (And there are a lot of details in this business). They know their stuff inside-and-out, especially for TICs. And most importantly for us, they're genuine. How many times have you dealt with a realtor who made your skin crawl with their fake smiles and obvious insincerity. And you'd trust them to help you through the largest investment of your life? Do yourself a favor, call the Shagley Team.

Matt |
Buyers |
Noe Valley

Thank you Shagley Team

Caren and Jennifer are fantastic realtors. They were patient with us as we looked for our perfect home in this crazy SF market. Eventually, we found exactly what we were looking for thanks to their expertise. They were professional, friendly, knowledgeable, and fun. They helped us stay calm through a rather tricky closing with a nervous seller and in the end, helped us get a home we love! I would absolutely work with them again on either side of the real estate market.

Megan & Ross |
Buyers |
Bernal Heights

5 stars - If there was a 6th star, I'd use it!

5 stars - If there was a sixth star, I'd use it! I've worked with Jennifer, Carren, and Earl to buy two homes in San Francisco. They bring awesome experience and an awesome approach to the entire end-to-end process of getting you in to home (and making sure you're really happy with it).   Everything from getting to know neighborhoods, understanding the market, advice on working with banks, making offers, price negotiations, and who to call if you need something fixed down the road. They are wonderfully fun, patient, and responsive folks - but very sharp and tough business people when it comes to representing their client's interests. Throughout our whole time together, I always felt their #1 goal was to do whatever it took - for as long as it took - to get me into a house I was happy with (never just to close a deal and get it done). If I buy another home, I'll be going straight to Jennifer, Carren, and Earl to help me do it.

Pete N |
Buyers |
Potrero Hill

Best we have worked with - Sold our family home!

Live in Seattle, WA looked at sites for about a month to sell a home that was in the family for over 60 years. Sent email to Jennifer and was back to me in no time, we talked on the phone about the home and area. Had her put the house on the market and closed it under 90 days. She is the best real estate agent that I have worked with in the last 30 years and the Shagley Team too.

Pete W |
Sellers |
Excelsior

The Shagley Team are the Absolute Best!

Jennifer and Carren are the absolute best. Over the course of six months they spent time with my wife and me to find our home in San Francisco. When we found a property and the negotiations got tough Jennifer and Carren fought hard for us and got us the best deal possible in San Francisco. (They got us a deal below asking price). I consider myself lucky to have these two amazing women in my corner.

Roberto & Zara |
Buyers

Thanks Shagley Team

I had a friend that used the Shagley Team to sell his unit. I knew that he would be very in tune with all the aspects for buying or selling a house, so when he recommended the Shagley's, I knew that they had to be good. They more then met my expectations. Jennifer, Carren and Earl know the  area, they know the other realtors, and they know the market. They know what to do, to best show a property and they worked extremely hard every weekend for open houses and every Tuesday for Realtor Tours. The transition from showing to selling to escrow and closing was seamless. I also relied on them for the staging, the minor repairs and painting and the actual moving of my furniture. All of the people they use are honest, trust-worthy and very competent. I rely on whatever they recommend. Besides that, you can tell Jennifer, Carren and Earl really like working together. They laugh and kid and yet are totally professional. I highly recommend the Shagley Team if you are looking for a property or selling a property in San Francisco. They have been the real estate brokers for a number of units in our complex and all the sellers have gotten top dollar. I can't say enough good things about them.

Sally and Byron |
Sellers |
Outer Richmond

This is the best team ever!

This is the best team ever!  They had all the resources and all the answers and we can't believe our family home sold so quickly and so well. It was  hard  for us to say good-bye to the home in which we all grew up. But the Shagley team made it easier for us and were very sensitive to our needs. I'm glad I found Carren when she helped me buy my home years ago for my little son and I also in SF. We love the Shagley Team!

Virginia R |
Sellers |
Outer Sunset